Have you witnessed violence?

You have a feeling that a female colleague is unhappy about something. You hear another noisy argument next door. Or you see someone being pestered on the bus. Don’t look away. You can help to prevent violence too.

Violence isn’t always physical

Because violence isn’t always immediately obvious, it can easily be misinterpreted or brushed aside. But violence starts whenever people demean, control or disrespect others – in couples, in private life, at the workplace, in care homes or in public spaces.

Violence can also take the form of:

  • Suggestive remarks
  • Unwanted touching
  • Sending unsolicited pornographic images or films
  • Insults, demeaning or humiliating comments

Individual incidents may not seem that important. But cumulatively, they create an atmosphere of intimidation, fear and insecurity.

Violence in close relationships

Though anyone can experience violence, women are more frequently affected by violence in close relationships. This is often difficult to recognise from the outside.

But there are some warning signs:

  • Behaviour: the person seems insecure, intimidated, behaves unusually
  • Withdrawal: the person communicates less than usual and cancels appointments at short notice
  • Control: the person receives a large number of calls from their partner and no longer seems able to make decisions by themselves
  • Humiliation: the person is criticised, ridiculed or belittled in front of other people

What you can do

If you see boundaries being violated

If you directly witness someone being harassed, abused or belittled, don’t look away. These situations call for civil courage and solidarity with victims.

It’s quite possible you’ll be left speechless by harassment or abuse in the heat of the moment. But you can also respond later and make your mark against violence.

If you see signs of domestic violence

If you have a feeling that someone is experiencing violence, ask them if they’d like to talk about it. It’s often difficult for the people affected to bring up the subject themselves. It’s helpful if someone close to them takes the first step.

Important

Do not endanger yourself or others. In critical situations, don’t confront the person engaging in violence and don’t try to mediate. Call the police.

Silence supports violence

For outsiders, it’s not always clear exactly what’s going on in a certain situation. But even when there are unmistakable signs of violence, people often say nothing: we’re afraid of saying the wrong thing, causing offence, making a fool of ourselves or maybe even making things worse.

Keeping out of it is an understandable reaction. It takes courage to get involved in a situation which doesn’t directly concern us. But if there’s any doubt, it’s always better to ask once too often than once too little because a person experiencing violence cannot always protect themselves alone.

Who helps when?

A pictogram of an exclamation mark.

In cases of immediate danger or violence

Call the police (phone number 117) or, in a medical emergency, the ambulance service (phone number 144).

A pictogram of a hand with a heart.

If you’ve seen or suspect violence

In cases of violent crime, domestic or sexual violence, Victim Support also provides assistance anonymously, at no charge, for people not directly affected by violence. You’ll receive advice and support for dealing with victims, or to help you come to terms with what’s happened.

A pictogram of a speech bubble.

If you feel unsure

If, in your personal circle or in a public space, you see situations which make you feel unsure or uneasy, don’t keep your mouth shut. Ask the person affected if they’d like to talk about it, and find out about the counselling and support services available:

Counselling and services

Here you can refine your search for a suitable support service.

21 Counselling and services
  • Victim Support Switzerland

    Recognised victim support counselling centres can be found in all cantons. They provide advice and support for anyone who has experienced violence in Switzerland – free of charge, confidentially and (if desired) anonymously.
  • Online counselling and chat services

    For people who’ve experienced violence – but also for relatives and other close contacts – confidential, anonymous chat or online counselling services are offered by victim support centres in German-speaking Switzerland and by the «Violence que faire» platform in French-speaking Switzerland.
  • Sexual harassment in the workplace

    For people who’ve experienced or witnessed sexual harassment at work, the website «Belästigt» and the French-speaking Swiss organisation «Non c’est non» offer information, advice and confidential, anonymous online counselling in various languages.
  • Support services for French-speaking Switzerland and Ticino

  • Heart2Heart

    Sometimes a sympathetic ear can help people to open up about difficult experiences.
  • Violence in old age

    Violence in old age includes violence within elderly couples, as well as abuse and (intentional or unintentional) neglect of an elderly person within a relationship where there’s an expectation of trust.
  • Advice and support for children and adolescents

    Children and adolescents who’ve experienced or witnessed violence, or who are affected by domestic violence between parents, can call the 147 helpline.
  • Online sexual violence against minors

    People who come across sexual violence against children or adolescents online (for example, photos or videos with pedocriminal content) can make a report to the «Clickandstop» centre run by Child Protection Switzerland.
  • Violence against children

    Child Protection Switzerland has various help- and hotlines for parents, professionals and anyone else who suspects violence against children, cybersex offences or child welfare risks.
  • Insieme

    The internal contact and reporting office supports the insieme regional associations and insieme service users in cases of sexual exploitation, abuse or other boundary violations.
  • LGBTIQ-Helpline

    The LGBTIQ-Helpline records reports of discrimination and anti-LGBTIQ violence, with trained volunteers offering peer-to-peer counselling for those affected.
  • Centre of Competence against Forced Marriage

    The Swiss Centre of Competence against Forced Marriage offers free advice and coaching for people affected, and also for professionals, on the topics of forced marriage, restrictions on partner choice, obligation to marry, forced continuation of a marriage and forced engagement.
  • Female genital mutilation/cutting

    The Network against Female Genital Cutting Switzerland comprises a national and various regional contact points.
  • Human trafficking and exploitation

    Sexual exploitation, forced prostitution, forced labour, exploitative begging, forced organ removal.
  • FIZ Centre for Women Trafficking and Migration

    FIZ Protection program for victims of trafficking supports victims of human trafficking in German-speaking Switzerland.
  • Swiss Sport Integrity

    People who experience or witness psychological, physical or sexual violations, discrimination or other abuses in sports clubs or associations can (anonymously) contact the national reporting service «Swiss Sport Integrity».
  • People sexually attracted to children or adolescents (Beforemore)

    To help prevent sexual abuse of children, the «Beforemore» centre offers free, confidential and anonymous counselling for people concerned about thoughts or behaviors involving minors who do not wish to violate boundaries (any longer), for relatives and for professionals.
  • People sexually attracted to children or adolescents (DIS NO)

    To help prevent sexual abuse of children, the Frenchspeaking Swiss partner organisation «DIS NO» offers free, confidential and anonymous counselling for people concerned about thoughts or behaviors involving minors who do not wish to violate boundaries (any longer), for relatives and for professionals.
  • Elternnotruf: telephone counselling for parents

    In crises, stressful situations or cases of domestic violence, parents, other caregivers and professionals can contact Elternnotruf 24/7.
  • Fact sheets on domestic violence

    For the public, as well as for journalists and professionals, the Federal Office for Gender Equality (FOGE) provides information on domestic violence in a concise format.
  • The Blue Cross

    Physical, psychological and sexual domestic violence often happens under the influence of alcohol. The Blue Cross supports victims and their loved ones in Switzerland, free of charge and confidentially.